سياسة الخصوصية
Privacy & Cookie Policy
This Privacy & Cookie Policy applies to information collected and processed via the www.moonfashionsa.com website and mobile application (iOS, Android & other if any) and associated customer service channels. We prioritize your privacy and want you to know how your data is collected, used, shared, and stored.
Moon Fashion is a family-owned clothing and accessories company. By visiting the Website or supplying information through its associated customer service channels, you are consenting to the practices described in this Privacy and Cookie Policy and our Website Terms and Conditions. Please note that our Privacy & Cookie Policy is updated from time to time and that you will be bound by the most recent update of the policy appearing on our website. It is therefore your responsibility to continue to check our Privacy and Cookie Policy for updates.
Customer Details We May Collect
By accessing our website moonfashionsa.com and apps, you are indicating your express consent and agreement to the collection, processing, use, and storage of any personal information in accordance with the privacy policy. We collect and process your data to process your purchase on our Platforms, to provide you with our services, and for any possible later claims. We may collect the following information:
First name
Last name
Email address
Phone number
Mobile number
Telephone number
Postal address
Delivery address (if different)
Payment details
Payment card details
Bank account details
Please note that your full payment card details are captured only for the purposes of processing your transaction and are not stored, sold, or rented by us. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified, and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.
When providing information about a third party to us, you are confirming that you have their consent to do so.
Usage of Customer Information
Moon Fashion never shares your personal information with third parties for marketing purposes without consent. However, we may share some customer information with our group of partners, government agencies, and authorities when necessary. Your information may be used for the following purposes:
To process or fulfill your Order or to provide any service you request from us
To verify and execute financial transactions you make through the Website and Apps, including procuring credit checks or performing fraud detection
To assist with your customer service queries or provide information you have requested
To manage your account under Moon Fashion
To provide you with a personalized or improved shopping experience
For analytical or statistical purposes
For marketing purposes including communicating promotional information about us, our partners, and our websites through newsletters and remarketing ads (subject to whether you have opted out of receiving such communications)
To improve our services and reach you in a better way and on time
To combine it with information we already hold lawfully through other sources
To protect our rights, safety, or the safety of others including for fraud prevention
For any purpose required by law or regulation.
Sharing Information
We may share your information with the following:
Our affiliated companies
Carefully selected third parties with whom we have a relationship and who may contact you or utilize your data only for reasons pre-agreed with us, including marketing
Service providers who perform services on our behalf, such as payment processing, information technology, website maintenance, surveys and market research, warehousing and logistics, couriers, advertising and marketing, or any service required to process your order
Our professional service providers such as legal, audit, financial, and insurance advisers
Any assignee, successor operator, or prospective purchaser of the Website or of us
Any legal, regulatory, law enforcement, government, or municipal bodies
Any gift recipient or provider of any warranty in relation to your order
Cookies
Moon Fashion uses cookies for essential operations such as site navigation, presenting customized ads, allowing you to add items to the shopping cart, and providing you with the ultimate user experience. To manage cookies, you may:
Change your browser settings to get notified every time a cookie tries to access your computer
Set your browser to block all or third-party cookies
Browse the internet through incognito mode
Clear cookies after visiting our website/app
Please note that disabling cookies may prevent or inaccurately display some pages of our website/app. By accepting the terms, you agree to Moon Fashion's use of cookies.
Customer Rights
As our customer, you have the following rights regarding the processing of your personal data:
Right to access: You can request information about the personal data we hold about you.
Right to object: You can object to the processing of your personal data. Moon Fashion will not continue to process your personal data unless we can demonstrate either legal claims or legitimate grounds for the process that override your interests and rights.
Right to rectification: You can request rectification of your personal data if the information is incorrect, including the right to complete previously incomplete personal data.
Right to restriction: You can request that Moon Fashion restricts the processing of your personal data.
Right to delete: You can request to delete your account with Moon Fashion. If you do this, all your personal data processed by Moon Fashion will be deleted, provided you do not have any ongoing matters with Customer Service.
Contact Us
Please contact Moon Fashion customer support at info@moonfashionsa.com or through our WhatsApp number +966571562480.
